In the News: Millennials are Changing the Workplace

November 10th, 2016 by

It’s not news that millennials have become the most influential generation when it comes to evolving the workplace. In fact, it is estimated that they will make up 75 percent of the workforce in less than a decade. Millennials bring a whole new set of attitudes and expectations for employers and this is affecting massive change in the workplace.

9023460951_e45d05becc_bMillennials are the first generation to grow up with technology playing an integral role in their lives, with most having no memory of life before the Internet. As a result, 93 percent of millennials expect up-to-date technology in the workplace and believe it is one of the most important aspects of an office.

What millennials expect from their employers is also much different than previous generations. They want flexible work environments with employers that care about their professional and personal needs. Employers are beginning to cater to these needs with voluntary benefits and benefits package education.

Voluntary benefits such as pet insurance, extended leave and financial counseling are becoming more common. The way benefits are presented to employees is also changing to get millennials more involved. Digital communication and offering engagement is key to millennial involvement. This means that benefits are often communicated via email or text message rather than a paper on a bulletin board. Additionally, employers are engaging millennials with surveys or offering them positions on committees so they work with HR and communicate what is most important to them.

Employers are also starting to be more flexible when it comes to where and when millennials work. Giving employees the option to customize their work schedule boosts productivity and satisfaction in a position. An employee can choose to take a nap after lunch to replenish their energy or take a break to spend time with their children after school. In fact, it is predicted that the 9-5 schedule will disappear by 2030.

Next Step Academy already operates on a flex schedule, with many of our employees working remotely rather than from an office. The flexibility of when and where we work allows our employees to work around college classes and busy family schedules.  

As the younger end of the millennial generation hits the workforce, more changes and adaptations to benefits policies and workplace culture can be expected. The ability to appeal to this generation is going to be crucial to control costs and increase the utilization and engagement of millennial employees.

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4 Signs It’s Time for a Career Change

November 2nd, 2016 by

For many reasons, the career you have now may not be the best place for you in the future. Facing a career change can be scary when you consider starting over, but they can be necessary for personal growth and fulfillment. If you’re still not sure whether or not you need to rethink the future, here are four signs that it’s time for a change.

You are often tired or bored. If you are constantly tired or bored at the office, it could mean the work is no longer challenging for you. What was hard and rewarding when you first began has become an easy and passive task. This is a pretty good indicator that it’s time to find your passion again and look for a new position, or seek out a similar position that allows for more growth and challenge.

The future doesn’t excite you. When you first started working in your current position, you were probably excited about the work you were doing and where it could take you. If your future at the company no longer excites you or you no longer see a future, finding a new career could be the right move. This may mean you just need to find a different employer, but this could also mean that you need to change industries. Figure out what excites you now and move in that direction.

Your health is suffering. A job that overworks you, is physically demanding or is especially stressful can wreak havoc on your body. Physical and mental stress can weaken your immune system and cause headaches, ulcers and prevent you from concentrating. If a job is putting a physical strain on your body, then it’s definitely time for a change.

You dread going to work. There’s a difference between enjoying your weekend and living for the weekend. There are many reasons you could be dreading work, like you may not like your coworkers or your boss, you dislike the work you do, you don’t agree with the company’s ethics or you may not like the workplace culture. If your work makes you miserable, regardless of the reason, it’s time to move on.

Considering a career change? Brush up your resume and sharpen your Interviewing Skills.

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7 Creepy, Crawly and Just Plain Spooky Careers

October 31st, 2016 by

Crime Scene Decontamination. Shows like “CSI” or “Bones” give us a glimpse into the horrors of crime scenes. What they don’t show you are the people who clean up when the investigation is done. A crime scene decontamination technician specializes in removing splatter and hazardous material after accidents and crimes. If you have the stomach for it, this can be a stable career choice.

downloadForensic Entomologist. Nothing creeps or crawls more than insects. A forensic entomologist studies all things slimy and crawly, looking at life cycles, morphology, population size and genetics to gather evidence in murder cases. Get ready to carve up cadavers and spend a lot of time around maggots.

Mortuary Science and Embalming. A mortician is in charge of preparing bodies for burial, which starts with embalming and can also involve facial reconstruction so the deceased appears the way they did in life. This spooky career also involves the most compassion. A mortician is also responsible for comforting the grieving family and making the funeral process as easy as possible.

Forensic Psychiatry. This is one of the spookier careers on this list. The concept of “Silence of the Lambs” comes to mind, where there is no ghoul or monster, just a man. A forensic psychiatrist is tasked with exploring the criminal mind and understanding why some people do horrific things. They evaluate criminals and provide treatment to those who need it.

Mining. If you’re claustrophobic or afraid of the dark, stay away from this career. There are few worse places to be for someone scared of tight, dark spaces than a narrow mine shaft. That combined with reminders that you could potentially be trapped (remember the 33 miners in Chile?) definitely qualifies this career to be on the spooky list.  

us_navyBomb Squad Technician. While police departments are using robots for bomb disposal at an increasing rate, there are still plenty of instances where a bomb squad technician is needed. This career requires courage, a steady hand and the ability to overcome thanatophobia (the fear of death itself) — a fear shared by just about everyone. This can be a very noble profession, but definitely a scary one.

Field Epidemiologist. In my opinion, this is the creepiest job on the list. Epidemiologist study microorganisms, bacteria and viruses. Field epidemiologists are often employed by the CDC to go to “hot zones” to study outbreaks and prevent them from becoming a full-blown pandemic. Wearing little more than a hazmat suit, an epidemiologist gets close to bodily fluids, germs and dead bodies on a regular basis. Nothing is scarier than being attacked by something you can’t see and the threat of a biological apocalypse.  

Happy Halloween!

Interested in one of these creepy careers? Here are some courses that can help you get started:

Careers in Criminal Justice

Careers in Social Work

Careers in Psychology

U.S. Military

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Careers in Hospitality: Restaurant & Hotel Management

October 26th, 2016 by

A career devoted to hospitality can take you all over the world, literally. With lodging and food establishments being the pillar of communities and tourist locations all around the world, you will always be able to find a job. If you enjoy being a leader and want to spend your career helping people, then this might be the career path for you.

Education

A career in hospitality management starts with an associate’s degree, which typically takes about two years to complete. An associate’s degree provides a strong understanding of the business and managerial aspects of running a restaurant or a hotel. Over the course of this degree you will learn management, safety and sanitation, event planning and accounting.8230196669_bcc2216f9d_b

You may want to consider going for additional education and completing a bachelor’s degree to help you with future job growth, however this isn’t necessary to have a successful career in hospitality.

A certification is not required to become a hotel or restaurant manager, but employers look favorably upon those who complete one. The American Hotel and Lodging Educational Institute (AHLEI) offers certifications in multiple fields of hospitality and completing a certification will demonstrate your knowledge and commitment to service.

Career

Hospitality management comes in a spectrum of work environments. From restaurants and hotels, to bars, catering services, resorts, theme parks and more. Day-to-day tasks will vary based on the industry you choose to work in, but typically include accounting, hiring and managing staff, planning events and providing excellent customer service. Overall, your job is to provide a positive experience for guests and patrons to ensure they have the best time possible at your establishment.

Salary and Job Outlook

The US Bureau of Labor Statistics reported the average salary of hotel managers as $49,720 in 2015 and the average salary of food service managers as $48,690.

Growth in the hospitality field is average at 5 percent growth over the next decade. While the field isn’t growing rapidly there continues to be a high demand for professionals in the industry.

Want some more information on careers in hospitality? Take Next Step Academy’s “Careers in Hospitality: Restaurant & Hotel Management” course!

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Showing Gratitude in Business

October 24th, 2016 by

There will be many times over the course of your professional development where it is respectful and useful to send a thank you letter to show gratitude. This could be to a potential employer after an interview, at the completion of an internship, to a teacher who has been a significant role model or to someone who has agreed to write you a reference. There is no downside when it comes to taking the time to be thankful for opportunities and guidance.

thank-you-515514_960_720The value of saying thanks. Sending a thank you letter, first and foremost, will make you stand out. If you’re trying to gain employment, an interviewer will look more favorably upon the candidates that chose to reach out and say thanks over those who didn’t. Thank you notes can also help build and maintain strong connections. Upon leaving an internship, a thank note could ensure you are asked back as a permanent employee in the future. Regardless of the circumstances, people respond well to being thanked and are more likely to give you opportunities if they know you are grateful for their help.

Make it personal. This starts by addressing the letter appropriately, especially if you are writing a post-interview thank you note. Don’t just address the note “To whom it may concern,” learn the name of who interviewed you and address them specifically, “Dear Mr/Mrs last name.” You should also avoid generic phrases. Give specific details highlighting what you’re thankful for, why you are thankful and how their time will help you grow in the future.

Choose the right medium. A handwritten letter is more personal and shows that you put a lot of thought into the process of saying thank you. In most cases, this should be your first choice. However, there are exceptions. If you have exceptionally bad handwriting, a word processed letter may be a better option. Sometimes you may not have a physical address, especially with a professor, in which case email is an acceptable choice. Email is also acceptable if most of your prior communication has occurred via email.

Proofread. This cannot be stressed enough. Even if you are typing your thank you letter or emailing it, proofread it several times before you send your final draft. Autocorrect doesn’t catch everything and one small mistake could ruin the effect of the letter. It always helps to have a second pair of eyes, so consider asking a friend or colleague to proofread your letter as well.

Send a gift. While inappropriate in certain situations, such as a post-interview thank you, a gift can be a little something extra to show how much you appreciate the time someone spent helping you. It doesn’t have to be huge, just something small to show the person you value them. For example, a gift card to the campus coffee shop for a professor, or offering to take a business reference out to dinner. A small gesture to accompany your letter can show your genuine appreciation.

Need some help proofreading? Next Step Academy’s “Basic Grammar/Writing Toolkit” for useful tips and editing advice.

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In the News: Microsoft Boasts Smartest Business Apps

October 21st, 2016 by

This week, Microsoft launched a new suite of business applications called Dynamics 365, which will officially become available November 1.

Dynamics 365 takes elements from pre-existing Microsoft products such as Dynamics CRM and several enterprise resource planning (ERP) software applications. The functions fulfilled by Dynamics 365 handle the front and back end of office processes, managing inventory, manufacturing processes and finances.

microsoft_logo_2012_modifiedThe key to Dynamics 365 is the built in AI features. Microsoft is adding “smarter” technologies that it’s been working on for years and Dynamics 365 runs on Microsoft Azure cloud computing platform. The “smarter” apps are able to better predict what a user wants to do based on previous actions and make recommendations, similar to the way Amazon suggests items to customers based on previous searches.

Each user is charged 70 dollars per month for all of the sales, customer service and field services applications included in Dynamics 365. Comparatively, Salesforce (one of Microsoft’s Dynamics 365 competitors) offers a low-end bundle starting at 70 dollars, with their most popular bundle costing users 150 dollars.

The new focus on business applications from Microsoft and strategically standard pricing means Microsoft will compete more rigorously with Salesforce and other companies offering business applications in the future. This is a great opportunity for small businesses and entrepreneurs to access vital business applications without having to break the bank.

Take Next Step Academy’s “Entrepreneurship” course to learn how to be successful in your business ventures.

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Asking for References

October 19th, 2016 by

Whether you’re applying to a new school or a new job, at some point you may need a reference. This could be a written reference submitted with an application or a contact a potential employer will reach out to. In either case, there are guidelines to follow when asking someone for a reference.

Make sure you ask. If you’re asking someone to be reference that a potential employer is going to call, make sure you remember to actually ask! Otherwise, they may be totally unprepared for the phone call. This can reflect poorly on you on both ends and you may not get the shining reference you were hoping for.

Ask the right way. For a professor or past employer, an email is a sufficient way to ask for a written reference. However, make sure you ask the right way. Tell them about the school or the position you are applying for, how the opportunity will help you build your future and make sure you emphasize how grateful you are for their help. Sign the email with “Thank you for time and I look forward to your response” or something similar. If the reference is going to be called, you may want to consider asking them to be a reference with a phone call as well.

Give enough notice. Start asking for references before you start applying for jobs, internships or schools. Especially when you’re looking for jobs, the hiring process can be quick, so it’s good to nail down references ahead of time.

If you know you a need a written reference by a certain time, it’s good to give the person you ask a minimum of two weeks to write it but typically don’t give them longer than four. You want to give them enough time to write a good reference, but you don’t want to give them so much time they forget. It’s also a good idea to give them a deadline of a  week or two before you actually need it, giving you a little extra time just in case.

Follow up. After your written reference has been submitted or you’ve submitted your application, send a note or email thanking your reference once again for their help. Also make sure you tell them each time you use them as a reference so they can be prepared. When you land the job, are accepted to your dream school or receive an internship, make sure you follow up once again telling your reference the outcome. This is a great way to maintain a relationship and they’ll love to hear how they helped you achieve your goals.

Before you send an email asking for a reference, brush up on your professional writing skills with Next Step Academy’s “Business Writing” course!

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Five Careers That Require Two Years of Training or Less

October 12th, 2016 by

Post-secondary education is a requirement for most career paths, but not every career requires a four year degree. There are plenty of stable and well-paying jobs that only require a certification or an associate’s degree. These careers can be a great option if a four year degree isn’t something you are interested in or able to pursue.

Dental Assisting

Perform a range of tasks including record keeping, scheduling appointments, patient care and taking x-rays.

Average salary: $35,980

Education: Certificate

Registered Nurse

Provide patient care as well as medical advice and emotional support for patients. Nurses work in hospitals, physician’s offices, clinics and other healthcare facilities.

Average salary: $67,490

Education: Associate’s degree

Electrician

Install, maintain and repair electrical systems for homes, businesses and factories.

Average salary: $51,880

Education: Certification and apprenticeship

HVAC

Install and maintain heating, ventilation, air conditioning and refrigeration systems.

Average salary: $45,110

Education: Certificate or associate’s degree

Cosmetology

Provide hair cutting, styling, manicure and other beauty services.

Average salary: $23,710

Education: Certificate

Salary estimations were based on BLS.gov as of 2015.
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Networking 101

October 3rd, 2016 by

When it comes to building a business or finding new career opportunities, who you know can be the most important tool for growth.  Networking is a necessity for making connections and establishing relationships with people in your industry. There are different ways to network, each with their own set of benefits and uses.

Dell Women's Entrepreneur Network event - NYCTraditional networking events. With a simple internet search, you can find plenty of networking events — held as frequently as every week — in your area. These traditional networking events usually take the form of a speaker or presentation with a meet and greet afterwards. These types of events are best for meeting new people, especially if you’ve just graduated and don’t know anyone in the industry.

Hosting your own event. If you are already established in your industry and want to make a few new connections or acquire new clients, host your own smaller networking event. Invite clients, business partners or former coworkers and perhaps ask them to invite a few people of their own. Plan an activity that your guests will enjoy. This can be attending a musical, going to a sporting event or even a wine tasting. Even if you don’t gain a new connection from the event, it’s still a great way to strengthen the connections you already have.

Double “dating.” A double “date” (not an actual date) in the business world has the same effect as hosting your own networking event, but on a smaller scale. If you have extra tickets to a show, invite a current client, connection, or strategic partner to go along with you. Ask them to bring someone they think you should meet and you’ll do the same. This is a great opportunity to make an ideal connection you may not have met otherwise.

Reconnecting. This strategy is meant for following up with connections you haven’t spoken with in a while, whether it’s a former professor, classmate or coworker. You and your current connections likely run in the same circles. Meeting up with old connections can be a great way to break out and meet people outside of your current network.

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How to Turn an Internship into a Career

September 26th, 2016 by

Surveys show that employers hire more than a third of their interns as full-time employees. Give yourself an edge by following these proactive strategies for turning an internship into a career.

Choose the right internship. If you want an internship to turn into a full-time position, make sure you choose the right internship for you from the beginning. Internships can be a great way to gain experience in different fields, but not every opportunity is the right place for you to start your career. Choose an internship that relates closely to your dream job or can help you get there. If you wouldn’t be interested in a full-time position at the company, then don’t choose an internship there.16928125254_55e94fdb77_b

Be professional and bold. Throughout the course of your internship, it’s important that your employer sees you in a positive light. Remember, when you’re an intern your every move is being scrutinized. Always dress and act professionally while you’re in the office. Don’t be afraid to ask questions at meetings or to take on extra work. Show your employer that you are assertive, but not overbearing and willing to go the extra mile for the company.

Meet with your manager and set goals. At the start of your internship, ask to meet with your manager. Be honest about your interests and career goals. Let them know what you want to accomplish during your internship and what you want to accomplish throughout your professional life. This isn’t the time to flat out ask for a permanent position, but it is a great way to lay down the groundwork and show your dedication and interest in the company. Also consider meeting with your manager regularly and asking for feedback to see where you can improve.

Attend all intern activities and work events. Larger companies that hire many interns often hold events for interns, as well as general work events. Attend most, if not all of these events. In addition to showing interest in the company culture and getting to know your peers, these events can also be a great networking opportunity. Making a good impression on the people within the company — especially those who make the hiring decisions — can only help you when a position opens up.

Keep in touch after the internship. If the company doesn’t hire you after the internship ends or if it was a summer internship and you’re continuing school in the fall, make sure you leave on good terms and keep in touch. Don’t be afraid to be persistent. Contact the company periodically, letting them know you’re still interested in working for them and asking if there are any openings. If you’re looking for a position after graduation, ask if you can continue to put in 5-10 hours a week during the semester. That way you are still involved with the company even when you can’t direct your full attention to the work.

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